When Patient Understand Their Bill. They Resolve It.
Welcome to Patient Billing Intelligence. The AI-driven way to engage your patients through a modern experience—no apps to download, no portals to remember, and no friction. Give your patients real-time answers, modern payment options, and flexible plans—all without switching your practice management software.
"Patriot Pay is our margin"
Robert MacLeod, CEO of Mid-State Health Center
See how we helped take one practice’s patient payments from $5,000 per month to $50,000 per month.
Patient Billing Is Broken.
Finding ways to send statements has never been the issue — paper, portals, text-to-pay. The issue is that most systems treat every patient balance the same.
There’s no strategy. No intelligence. No individualism.
What Makes This Different
More Than Portals. More Than Text-To-Pay.
The Patient Experience
• Predictive Intelligence: Using Predict-to-Pay to tailor every interaction.
• Flexible Resolution: High-conversion tools including partial pay, streamlined BNPL, and Apple/Google Pay integration.
• Adaptive Communication: Strategic, individualized messaging across every patient touchpoint.
• Hybrid Patient Support Team: Patient Billing Agents (AI + RCM) available 24/7.
The Operational Engine
• Smart A/R Management: Utilizing a Dynamic Line for advanced AR grouping.
• Market-First Recovery: Denial Recapture targeting registration-related errors.
• Global Accessibility: Native support for 100+ languages.
• Smart Workflows: Drastically reduce administrative burden through Autonomous Payment Posting and query-driven task management.
Meet Patients Where They Already Are.
Patriot Pay connects with patients through the channels they actually use — automatically, securely, and on their terms.
Text (SMS)
Outbound
Calls
Direct
Messaging
E-statements
Paper (optional)
No Logins. No Portals. No Hassle.
We remove the barriers that keep patients from paying:
- No logins, apps, or portals — patients tap a secure link and pay in seconds.
- No statement IDs or account numbers to track down.
- All forms of payment accepted including credit, debit, HSA/FSA, ACH, Apple Pay, Google Pay, and more.
- Fully HIPAA-secure and compliant, so you stay protected while patients stay confident.
Patient Billing Hasn’t Changed in Decades
For too long, billing has stayed stuck in the slow lane paper statements, postage hikes, and patient confusion. Meanwhile, patient responsibility keeps growing: 30% of provider revenue now comes directly from patients, yet 52% of those balances go uncollected.
That’s revenue your practice has already earned, just waiting to be collected.
Go Live in Days
— Not Months.
Patriot Pay fits into your existing workflow, no IT overhaul, no integrations to chase. We provide everything you need: branded materials, quick training, and a dedicated onboarding contact who gets you live fast.
- Works with every major Practice Management and EHR system
- Real-time dashboards and reporting from day one
- No IT team required, built for practices of all shapes and sizes
