Effective Date: May, 1st, 2024
1. Company Contact Information
Patriot Pay, LLC
55 Bridge Street
Manchester, NH
Phone: 603-471-3318
Email: support@patriotpay.ai
2. Personal Information We Collect
Medical practices and facilities, through our service Patriot Pay, collects information related to user preferences. This includes details such as the preferred time for receiving outbound communications, including emails, calls, and text messages to ensure prompt responses. All collected information is scrambled and de-identified both in transit and at rest. For more information on security, visit the data protection section of our website located in the website footer.
3. Why We Collect Personal Information
We collect this information to:
• Enhance communication efficiency and ensure timely responses.
• Improve user experience by tailoring our services to individual preferences.
4. How We Use Your Personal Information
The legal basis for processing your personal information includes:
• Consent: When a practice decides to use the Patriot Pay software, part of the process is onboarding the patients who have provided opt-in consent to electronic communications. Part of this intake form is related to using the data for the purposes stated.
• Legitimate Interests: We process personal information to improve our services and meet user needs.
5. Sharing Your Information
Patriot Pay does not share or sell any personal information to third parties. Your data is kept strictly confidential.
6. International Transfers
We do not transfer personal information internationally. All data remains within the jurisdiction of the United States.
7. Your Rights Over Your Data
You have the following rights regarding your personal information:
• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete data.
• Deletion: Request the deletion of your personal information.
8. How to Act on Your Rights
To exercise your rights or to opt out of having your preferences stored in Patriot Pay, please contact us at:
Email: suppoort@patriotpay.ai
Phone: 603-471-3318
Or by unsubscribing, or opting out to any of the communication being sent to your directly.
We will respond to your request within the required timeframes by applicable law.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes constitutes your acceptance of the new Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out using the contact information provided above.