Healthcare providers lose billions every year to uncollected patient balances — not because patients don't want to pay, but because the billing experience is confusing, impersonal, and outdated. Here's what needs to change.
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About the author
Samantha Medeiros
Healthcare Marketing & Communications
Hi! I'm a healthcare marketing and communications pro with 7+ years turning complex industry challenges into clear, practical insights. I'm passionate about patient engagement, AI-driven innovation, and reimagining the patient financial experience — and I love sharing what I learn along the way.
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