Patient Billing. Resolved.

The Patriot Pay Platform

One platform. Every balance in motion.

Patriot Pay gives healthcare organizations the intelligence to predict, engage, assist, and resolve every patient balance — automatically.Stop Chasing Payments. Start Resolving Balances.

PredictEngageAssistResolve
Predict

Know which balances to act on — and how.

Patriot Pay Predict to Pay every patient balance using AI trained on behavioral, financial, and clinical signals. It determines the optimal path, timing, and channel before the first message is ever sent.

  • Balance scoring and A/R prioritization
  • Likelihood-to-pay modeling
  • Best-time-to-contact optimization
  • Channel selection (SMS, email, portal)
  • Segment-specific strategy assignment
Predict
Engage

Reach every patient with the right message at the right time.

Patriot Pay Engage delivers personalized, compliance-safe billing outreach through SMS and email. Every message is tailored to the patient's balance, status, and behavior — not a generic template blast.

  • Personalized SMS and email outreach
  • Automated follow-up sequencing
  • A/B tested message templates
  • TCPA and HIPAA compliant
  • Multilingual communication support (100+ languages)
Engage
Assist

24/7 AI billing agents that answer, explain, and collect.

Patriot Pay Assist gives every patient access to an AI billing agent that explains their balance in plain language, processes payments, and routes complex cases to your team — with full context intact.

  • Plain-language balance explanations
  • In-conversation payment processing
  • Payment plan enrollment
  • Financial assistance identification
  • Seamless human handoff with context
Assist
Resolve

Close every loop. Recover every dollar possible.

Patriot Pay Resolve manages post-engagement workflows — tracking payments, managing plans, routing financial assistance candidates, and flagging accounts before they age into bad debt or collections.

  • Payment plan monitoring and recovery
  • Charity care and assistance routing
  • Collection avoidance protocols
  • Bad debt prevention workflows
  • Real-time performance dashboards
Resolve

Why Patriot Pay is different.

Every other solution treats billing as a process. We treat it as a strategy.

vs. Statement Vendors

Statements go out. Silence comes back. Patriot Pay replaces static statements with intelligent outreach that adapts to each patient.

vs. Collection Agencies

Collections damage patient relationships and recover pennies on the dollar. Patriot Pay resolves balances before they ever get there.

vs. Patient Portals

Portals require logins patients don't remember. Patriot Pay meets patients where they are — no account required.

vs. Generic Automation

One-size-fits-all sequences ignore patient behavior. Patriot Pay adapts every outreach based on real-time signals.

FAQ

Frequently asked questions.

Everything you need to know about Patriot Pay and AI-powered patient billing.

Ready to see it in action?

Schedule a personalized demo and see how Patriot Pay fits into your existing workflow.

Book a Demo