Patient Billing. Resolved.

Proven Outcomes. Real Impact.

Our partners across healthcare are turning slow receivables into real revenue while improving the patient experience.

$80K/mo
Average monthly collections
Mid-State Health Center
Mid-State Health Center
Federally Qualified Health Center | Plymouth, NH
Challenge

Patient billing was slow, staff-intensive, and paper-based.

Solution

Replaced mailed statements with a digital-first platform for faster, more affordable patient payments. No additional IT resources required.

Result

Monthly collections grew from $5,000 to $50,000 within 60 days. Collections averaged $80,000 per month over a year later. One-third of payments came from accounts over 180 days old.

$150K
First quarter recovery
Medical Associates Plus
Medical Associates Plus
Your Trusted Neighborhood Health Center | Georgia
Challenge

Recovering aging patient balances from a low-income population that didn't respond to traditional billing methods.

Solution

Deployed Patriot Pay across the network to reach patients with outstanding balances of all ages through digital-first outreach.

Result

$150,000 recovered in outstanding balances in the first quarter. 66% of collections from accounts over 90 days old. 45% from balances exceeding 180 days. 22% from accounts more than one year old.

$100K+
Recovered in one month
Mobility Bone & Joint Institute
Mobility Bone & Joint Institute
Orthopedic Specialty Clinic | New England
Challenge

Significant outstanding balances sitting in aged A/R with limited staff capacity to chase them.

Solution

Deployed Patriot Pay to automatically reach patients with outstanding balances across all aging categories.

Result

Over $100,000 recovered in outstanding balances in a single month. 48% from balances over 90 days old. 25% from balances exceeding 180 days.

+38%
Patient payment increase
Granite State Gastroenterology
Granite State Gastroenterology
Independent Specialty Group | Concord, NH
Challenge

Rising patient responsibility and slower collections putting pressure on cash flow.

Solution

Automated, branded outreach via text and email with secure digital payment options — reducing statement costs and manual call volume.

Result

38% increase in patient payments within 60 days. 27% sustained growth over six months. 94% patient acceptance rate for digital communication. Immediate staff time savings and fewer manual calls.

Client Voices

What our partners are saying

“Patriot Pay is our margin.”

Mid-State Health Center
Robert MacLeod, DHA
CEO · Mid-State Health Center

“The PatriotPay approach is a game changer. We were able to immediately reduce statement costs and increase patient payments. All while improving patient satisfaction due to PatriotPay's ease of use.”

Granite State Gastroenterology
Brian Marquis
Director · Granite State Gastroenterology

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