Patient Billing. Resolved.

All specialties
Behavioral & Therapy

Mental Health Billing Payment Services in the USA

For psychiatry and therapy practices, sensitivity and consistency in weekly billing is everything.

Why mental health practices choose Patriot Pay

Patient collections in mental health are unlike any other specialty.

Mental Health practices in the United States face a distinctive set of patient billing challenges. High-deductible plans, complex procedure mixes, and specialty-specific patient demographics mean that off-the-shelf collection tools rarely fit. Patriot Pay was built to change that. Our platform combines AI-powered patient communication, 24/7 billing support, and deep mental health-specific workflows to help U.S. mental health practices collect more of what they're owed — without adding staff, damaging patient relationships, or compromising on compliance.

The challenges

What makes mental health patient billing hard.

Before designing a workflow, we spent time with mental health billing managers, front-office staff, and patients to understand where the friction actually lives.

Weekly recurring visits stack balances quickly

Telehealth vs. in-person parity varies by payer

Stigma and privacy concerns around messaging

How Patriot Pay solves this

Purpose-built for mental health payment collection.

1

Weekly rolling plans

Recurring visits auto-enroll in a rolling plan that debits weekly at a rate the patient set.

2

Telehealth parity handling

Statements automatically apply the correct place-of-service pricing.

3

Privacy-first channels

Patient-selected channel, generic descriptors externally, full detail in the portal.

Real outcomes

Measurable impact for mental health practices.

Average results across U.S. mental health practices using Patriot Pay for 12+ months.

+42%
Increase in patient collection rate
-38%
Reduction in AR days
90%+
Billing questions resolved by AI
<30 sec
Time-to-payment

A complete patient payment stack for your mental health practice.

Every Mental Health deployment of Patriot Pay includes the full platform: AI-powered statements, 24/7 patient support, automated multi-channel outreach, self-service payment plans, and live analytics. No extra fees. No feature gating.

  • Card, ACH, HSA/FSA, and payment plans in one hosted checkout
  • Live analytics dashboard with peer benchmarks
  • Bidirectional EHR integration — Epic, Athena, eClinicalWorks, and more
  • HIPAA, PCI-DSS Level 1, SOC 2 Type II, TCPA compliance
  • Named U.S.-based implementation and support team
  • Multi-channel outreach: SMS, email, voice, and print
  • 24/7 AI Billing Assistant (100+ Languages)

Frequently asked questions

Medicare covers many outpatient mental health services under Part B. You submit the appropriate CPT codes (for example 90791 for a psychiatric evaluation, or 90832–90837 for psychotherapy) under the rendering provider’s NPI, applying any required modifiers such as telehealth place-of-service codes. Once Medicare adjudicates the claim, Patriot Pay handles the patient-responsibility portion — deductibles, coinsurance, and secondary balances.

Ready to collect more from your mental health patients — without pushing them away?

A 30-minute walkthrough with a Patriot Pay Billing specialist who knows your specialty inside and out.