Patient Billing. Resolved.

Hospital & health system

Patriot Pay works with Epic.

Full ADT, billing, and A/R feed integration. Your Epic setup stays exactly as it is; Patriot Pay takes on the patient balance that is left once insurance has paid.

Also known as Epic Systems, MyChart, Epic Resolute.

Who runs Epic

Health systems, academic medical centers, and large multi-site groups.

What the patient balance looks like

Balances arrive late and large. A patient may not see what they owe until weeks after discharge, by which point the visit is a distant memory and the statement reads as a surprise.

What moves between Epic and Patriot Pay

No rip and replace, and no double entry. Epic stays the system of record.

1ADT feeds for admissions, discharges, and transfers
2Resolute professional and hospital billing balances
3Guarantor records, so a family pays once rather than per patient
4Payment posting back to the account, same day

Only the fields needed to reach the patient and present the balance leave Epic, handled under HIPAA with a signed BAA. Card data is handled to PCI-DSS standards.

Epic questions we get asked

Other hospital & health system systems

See it running against your Epic data

The useful conversation is about your current collection rate and where balances are getting stuck. Bring those and we will tell you honestly whether we can help.