Patient Billing. Resolved.

Post-acute & long-term care

Patriot Pay works with PointClickCare.

Post-acute and long-term care integration. Your PointClickCare setup stays exactly as it is; Patriot Pay takes on the patient balance that is left once insurance has paid.

Who runs PointClickCare

Skilled nursing facilities, long-term care, and senior living operators.

What the patient balance looks like

Monthly balances that are almost never paid by the resident. A family member, often at a distance, is the person who actually pays.

What moves between PointClickCare and Patriot Pay

No rip and replace, and no double entry. PointClickCare stays the system of record.

1Resident and census data
2Monthly private-pay and coinsurance balances
3Responsible-party contacts, so outreach reaches the payer
4Payment posting back to PointClickCare

Only the fields needed to reach the patient and present the balance leave PointClickCare, handled under HIPAA with a signed BAA. Card data is handled to PCI-DSS standards.

PointClickCare questions we get asked

Other post-acute & long-term care systems

See it running against your PointClickCare data

The useful conversation is about your current collection rate and where balances are getting stuck. Bring those and we will tell you honestly whether we can help.