Patient Billing. Resolved.

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Facility & Ancillary

Payment Solutions for Prosthetics & Orthotics Practices

Simplify patient payments for prosthetic and orthotic devices, custom fittings, repairs, replacements, and O&P services with digital options and flexible plans.

How It Works

Why O&P practices choose Patriot Pay

Make O&P Patient Payments Easier to Navigate

Prosthetic and orthotic care creates a unique payment journey across custom fabrication, multiple fitting and adjustment visits, repairs, and device replacement. Patient responsibility can vary by device, coverage, and treatment circumstances, creating significant out-of-pocket costs. Patriot Pay helps O&P practices simplify this long-term payment journey with clear communication, digital payments, flexible plans, automated outreach, and 24/7 AI-powered support.

The challenges

Where Prosthetics Payment Journeys Get Complicated

Custom fabrication, fitting visits, coverage differences, and replacement needs can create multiple patient payment challenges.

Custom fabrication and fittings create patient-specific costs.

Coverage limits, deductibles, and coinsurance increase out-of-pocket costs.

Repairs, upgrades, and replacements create recurring high-value balances.

Patriot Pay solution

A Smarter Approach to O&P Patient Payments

1

Predict

Clarify responsibility across fabrication, fittings, repairs, and replacements.

2

Engage

Use timely text, email, and automated payment outreach.

3

Assist

Provide 24/7 AI support for O&P statements and payment questions.

4

Resolve

Offer digital payments and flexible plans for eligible O&P balances.

Real outcomes

Turn O&P Payment Complexity Into Measurable Results

Measure stronger digital payment engagement, faster response to high-value device balances, greater payment-plan adoption, and less staff effort.

+24%
Digital payment engagement for O&P balances
+18%
Response to high-value device balances
+15%
Flexible payment-plan adoption
-22%
Payment questions reaching staff

A Complete Patient Payment Stack for O&P Practices

Connect patient payment communication across custom fabrication, fitting, adjustment, repair, and replacement cycles.

  • Pre-fabrication payment communication for custom devices
  • Clear payment statements across fitting and adjustment visits
  • Flexible, self-service plans for eligible out-of-pocket balances
  • Timely outreach around repair and replacement needs
  • Low-pressure digital payment options for O&P patients
  • PM/EHR integration for prosthetics and orthotics workflows
  • Real-time payment reporting and reconciliation

Frequently asked questions

A device episode spans fabrication, several fittings, and later adjustments. A single running balance with a one-tap link keeps that legible, rather than sending a separate statement after each visit.

Turn High-Cost Prosthetics Care Into Easier Patient Payments

Custom prosthetics, orthotics, fittings, and replacements can create costly payment friction. Give patients clearer ways to understand and manage their balances.

How It Works