Patient Billing. Resolved.

Behavioral health

Patriot Pay works with ICANotes.

Behavioral health documentation bridge. Your ICANotes setup stays exactly as it is; Patriot Pay takes on the patient balance that is left once insurance has paid.

Who runs ICANotes

Psychiatrists, psychologists, and behavioral health practices.

What the patient balance looks like

Recurring session balances, often for patients whose engagement with treatment is itself fragile.

What moves between ICANotes and Patriot Pay

No rip and replace, and no double entry. ICANotes stays the system of record.

1Client and session data
2Recurring session balances
3Configurable tone and follow-up frequency
4Payment posting back to ICANotes

Only the fields needed to reach the patient and present the balance leave ICANotes, handled under HIPAA with a signed BAA. Card data is handled to PCI-DSS standards.

ICANotes questions we get asked

Other behavioral health systems

See it running against your ICANotes data

The useful conversation is about your current collection rate and where balances are getting stuck. Bring those and we will tell you honestly whether we can help.